FAQ's
How quickly can you turn around transfers?
Our operating hours are Monday-Friday (excluding holidays). Orders placed during a weekday will be processed, printed and shipped typically the same day. Larger volume orders may take longer. For an estimate of delivery please contact us.
How durable are the transfers?
Our transfers typically last anywhere from 50-70 washes without any fading or cracking. About the life of a shirt. (Note: do not use harsh cleaning chemicals or dry on high heat)
What kind of files should I submit?
We recommend vector art (ai, .eps, .svg), and if in raster format (.jpg, .tif, .png) we recommend minimum dpi set at least 200, 300+ for best results. Please be aware of transparencies if applicable. More on our ART SPECS page.
What color profile should I use?
Our printing process uses CMYK. Should you accidently submit a file in RGB, the color results may change.
Can you help with artwork setup?
Sure! Our designers are on staff and can help with any issues to ensure that your transfers are looking its best. We will notify you if there are any concerns regarding the artwork which may delay the time in which you receive your order.
Do you provide artwork proof before printing?
In order to have your transfers out and in your hands in a timely manner, we do not provide any proofs. So please make sure your artwork is correct and if there are any type/copy, that they are not misspelled. We do not offer refunds on artwork submitted with mistakes on your end. So please double check artwork before submitting.
Do you have any minimums?
We have no minimum order limit.
What kind of heat press is required?
We recommend a commercial professional grade heat transfer press. You can also use regular irons to apply your transfers.